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Returns and refunds

To return an item, please notify us at the phone number: 0786 554 433 and mention the Name that was billed, invoice number and product code that you intend to return.The products must be returned in their original condition with intact labels and accompanied by a copy of the invoice received on your email.The package with the returned product will be sent to the buyer through GLS courier company, to the return address: str Patrascanu No 16, Sector 3 Bucuresti.


Refund of the returned product will be made within 14 days to the bank account of whom you need specify us your IBAN.


Refunding CONDITIONS


Returning goods purchased without any reason, as remote commerce law (Government Ordinance No. 34/2014).
If the product ordered is not what you would want, you can return or replace it with another product within 14 calendar days without having to justify the decision to return / replacement with the following specifications:
* The returned product to have the original labels intact and free from wear.
* Return and transportation costs (if you want replacement of the product) will be payed by you.
Before returning a product, please check the conditions above. Otherwise, Aty Capital reserves the right not to refund the value of the products.